Inbound Call Services primarily focuses on maximizing profits and business for our customers. We provide Inbound Call Center Services and Solutions like sales, tech support and web chat. Our Inbound Call Services has the capabilities to effectively manage your customer interactions. Bluegrey technologies has been one of the leading inbound call center outsourcing service providers to global clients. Our inbound services offer technical call support, non-technical support, order taking services, inbound sales, cross selling services and customer services helpdesk solutions.
We provide inbound call center services to global customers in varied industries, such as hotels, real estate, airlines, travel and banking. We analyze your requirements and provide solutions for optimum results. Our team members are duly trained on the services and products we offer to deliver completely professional high quality service.
We provide various forms of support for customers by telephone, via every channel, every time and at every touchpoint of the customer lifecycle.
Delivering Customer Service 24/7/365. We are available for every call, every customer, and every time.
We offer accurate information regarding a product’s shipping through delivery, avoiding the frustration of your customers.
Solutions for basic troubleshooting, basic maintenance and password resets by Help Desk professionals
We provide billing or invoicing support to our clients so that their customers can receive accurate billing information.
We specialize in cross selling your line of products and services to existing users.
We bring you fresh leads with a high rate of conversion. Our responsive data ensures high quality qualified leads.
Our team members are extensively trained to handle all situations and maintain the highest levels of professional integrity.
Workstation & POS Systems
Security & Monitoring
Data Protection & Migration